Sheraton Brussels Airport Hotel is located within walking distance of the Brussels Airport terminal entrance and approximately 10 miles from the Royal Palace. A train station, located underneath the airport, runs every fifteen minutes to Brussels's three major train stations.

Guests can enjoy the fitness facility, Cockpit (piano bar), Lindbergh Taverne, Concorde Restaurant (gourmet), and Cockpit Buffet Restaurant. The hotel also offers a concierge desk, 24-hour room service, 24-hour front desk service, pay parking facilities, bell service, and valet laundry service.

All rooms have bathrobes and slippers, complimentary mineral water, evening turndown service, coffee and tea facilities, minibars, soundproofing, air-conditioning, clock radios, in-room movies, one free light pressing upon arrival, and late checkout. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.