This luxury property is situated in the center of Herbis Osaka, a zone with shopping, restaurants, and businesses, approximately 25 minutes from Osaka Airport and 60 minutes from Kansai International Airport. The hotel is a short train ride to Universal Studios Japan, Osaka Castle, and a 30-minute train ride to Kyoto.

Hotel amenities include twice-daily housekeeping, overnight laundry service, complimentary overnight shoeshine, 24-hour room service, gift shop, concierge, wake-up calls, fax/photocopy service, currency exchange, cell phone rentals, multilingual staff, 24-hour front desk, safe deposit box, and business center. For recreation, guests may enjoy the onsite fitness center including indoor pool, gym, in-and-outdoor Jacuzzis, dry and steam saunas, and massage treatment room. Onsite drinks and dining are available at La Baie, Hanagatami, Xiang Tao, Splendido, The Bar, The Ritz-Carlton Wine Bar, and the Lobby Lounge.

Guest rooms feature pillow menus, slippers, Japanese tea sets, cable TVs, mini-bars, dial-up Internet access, coffeemakers, multi-line direct-dial telephones, in-room safes, A/c, desks, hairdryers, bathrobes, pajamas, voicemail, bathroom telephones, and complimentary toiletries.
Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel. All Ritz-Carlton Hotels in North America have a smoke-free policy. Guests are permitted to smoke in designated areas outside the building.