Ramada Plaza Hangzhou is located approximately 200 meters southwest of West Lake and 25 miles northwest of Hangzhou Airport. This location is also a mile or less from Autumn Moon Calm Lake, Three Pools, Wulin Garment Street, Broken Bridge, Zj Provincial Museum, Qinghefang History Street, Nanshan Road, and Hubin Street. Leifeng Pagoda is two miles away and Song Dynasty Town is 15 miles away.

Hotel amenities include the heated swimming pool, sauna, steam room, fitness center, business center, and restaurants. The hotel also offers room service, valet laundry service, babysitting, express checkout, 24-hour front desk service, and free parking.

All rooms feature writing tables/desks, dataports, tea/coffee facilities, free local calls, clock radios, hairdryers, and satellite TV. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.