The Ramada Limited East is ideally located between Knoxville and the Great Smoky Mountains area, approximately 26 miles from the airport, an eight-minute drive from downtown Knoxville, and a 25-minute drive from Dollywood, Pigeon Forge, Gatlinburg, and Great Smoky Mountain National Park. Within six miles are Chillhowe Park, Knoxville Zoo, and the Tennessee State Fair.

The outdoor pool has a sundeck with lounging chairs. Guests receive a complimentary continental breakfast with their room rate. Although there is not a full service restaurant inside the hotel, McDonald's, Wendy's, Cracker Barrel Restaurant, Krystal's, and Subway are within walking distance. The hotel's additional facilities and services include 24-hour front desk, 24-hour free coffee, laundry facilities, and RV or truck parking. The hotel allows pets, but restrictions and fees apply. If you plan to bring your pet, please contact the hotel before your arrival to confirm the current pet policy.

Non-smoking rooms and rooms equipped for the physically challenged are available upon request. Each room has cable television, radio alarm clock, free local calls, dataport, iron and ironing board, coffeemaker, voicemail, and hairdryer. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.