Radisson Royal Cali Hotel is located to the south of Cali in Ciudad Jardin, the most exclusive residential area in the sector. It is approximately 15 minutes to downtown and 40 to the Alfonso Bonilla Aragon International Airport.

The hotel offers a pool and poolside bar, Jacuzzi, and health club with gym, Turkish bath, and massage treatments. For dining, the hotel has three restaurants and two bars, in addition to 24-hour room service. The hotel also offers meeting facilities, laundry services, business center, private garage, babysitting, bellstand, concierge, hairdressing, translation, and much more.

The hotel has a total of 146 rooms with modern systems of security and air-conditioning. Other room features include cable television, electronic locks, safe, alarm clock, hairdryer, and two-line phone with Internet access. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.