Official Rating - 5* - All Inclusive
The hotel combines colonial and modern architectural styles and is located right in front of the ocean, surrounded by wide expanses of silky, white sand, clear waters and spectacular underwater life ideal for snorkeling and diving. The quiet town of Puerto Morelos has magnificent beaches and a pristine coral reef lying off the coast. The Puerto Morales National Reef Park is located in front of the hotel.
Accommodation
All rooms are equipped with bathroom with large shower areas, air conditioning, balcony, ceiling fan, satellite TV with premium channels, dial-up internet access, pillow menu, hair dryer, iron and ironing board, direct dial telephone, turn-down service, 24-hour room service, coffee maker, safe deposit box, mini bar stocked with complimentary bottled water, assorted juices, soft drinks, beer and snacks.
All Inclusive Food & Drinks
The AI programme consists of breakfast (07:00-11:30), lunch (12:30-14:30) and theme dinner (18:30-22:30), all buffet style, served in the La Alhambre restaurant. During meals all drinks are offered. Also at the disposal of the AI guests is the Hacienda Arrecife restaurant for buffet breakfast & lunch and A la Carte dinner with Mexican specialties (07:30-10:30, 12:00-17:00, 18:30-22:30) as well as the Alcazar for A la Carte dinner with Mediterranean & Thai cuisine (18:00-22:00) and the La Marina seafood for lobster dinner (18:00-22:00, once per stay). In the specialty restaurants there are menus for kids. Snacks such as pizza, pasta, French fries, etc are available during the day at the buffet restaurants. Locally & international produced alcoholic & non-alcoholic drinks like soft drinks, coffee, tea, juices, bottled water, whiskey, tequila, beer and wine are served at the Scaramange Moon & Beach Lounge (10:00-24:00), the lobby bar (07:00-01:00), the wet bar (07:00-22:00, pool bar) and the Jacuzzi bar (09:00-17:00). Room service for both food & beverage items runs 24hrs. In-room mini bars are equipped with bottled water, assorted juices, soft drinks, beer and snacks.
All Inclusive Sports & Entertainment
Sport facilities at the hotel include tennis with equipment, kayaks, boogie boards, windsurfing, hobby-cat, fitness centre (with spinning), spa (use of sauna & steam room), pool & beach activities, 22.000 square-foot free form pool (with waterfalls, children?s area with slides and diving pool), one giant whirlpool (at the adult?s area), in-water lounge chairs, sundeck, beach & pool chairs, beach huts, pool towels, biking tours, children?s playground, kids club (4-12yrs old) with animation programme as well as evening shows, different each night (Caribbean dance, folklore, magic, etc). The entertainment team provides activities from 09:00-17:00 daily.
Chargeable Extras
Lobster dinner at La Marina (except the one free time per stay), spa facilities (except sauna & steam room), Scuba diving, snorkelling, deep sea fishing (on site) and babysitting are available at a charge.
Facilities & Services
14 lifts, car parking, porters, bell men, luggage storage, maid service, private beach golf courts nearby. El Cocay spa offers ancient traditions and treatments practiced by Mayan ancestors. At the Marina El Cid guests can rent equipment and boats, bottom fishing, excursions to Deer Island and deserted beaches for snorkeling in Mazatlans turquoise waters.
All Inclusive General Info
The La Marina specialty restaurant is available only to guests staying a minimum of five nights.
Useful Information
The hotel is situated only four miles from XCaret Natural Park, The Xel-Ha National Park and the Sain Ka?an Biosphere Reserve. The archeological ruins at Tulum are the most popular attraction in the area. The Cancun international airport is 20 minutes drive, downtown Puerto Morelos is less than a mile, downtown Cancun is 22 miles and 22 miles from Playa del Carmen.