Makkah Hilton Hotel & Towers is located in the city center, a few steps from the Holy Haram, and approximately 50 miles from Jeddah King AbdulAziz Airport. The hotel provides a limousine service, but if required the city's transport link is only two minutes away.

Hotel amenities include the business center, meeting facilities, high-speed Internet access, gift shop, convenience store, Al Yasmine Cafe, Al Fayhaa Coffee Shop, Lagenda (Chinese restaurant), and Al Andalus Restaurant's modern and classic cuisine. Room service is available 24 hours a day. The hotel also offers concierge assistance, valet laundry service, and 360 parking spaces.

All Art Deco-style rooms feature opening windows, seating areas, workstations, sofas, 21-inch TVs, marble bathrooms, kitchenettes, and city and mountain views. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.