Holiday Inn Big Rapids is located approximately half a mile from downtown shopping and 60 miles from Grand Rapids International Airport. This location is also half a mile from Ferris State University, three miles from Sawmill Creek Tubing and the White Pine Trail, and 40 miles from Fifth Third Field.

Hotel amenities include the indoor pool, whirlpool, exercise room, and Bennigan's Grill & Tavern. An 18-hole golf course is adjacent to the hotel. The hotel also offers room service, a gift shop, valet laundry service, laundry facilities, babysitting, a business center, and free parking. Small pets are welcome (prior approval and/or fees may apply).

All rooms feature satellite TV, in-room movies, coffeemakers, hairdryers, high-speed Internet access, free local calls, individual climate control, irons and ironing boards, and voicemail. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.