Holiday Inn Resort Batam sits on 2.3 hectares and is 500 meters from the Waterfront City International Ferry Terminal and approximately 40 miles from Hang Nadim Airport Batam. Hourly ferry services are available between Singapore and Waterfront City, which take about 45 minutes. This location is also a mile from the watersport center and Tanjung Riau (traditional village), three miles from Mata Kucing Forest, 10 miles from Indah Puri Golf & Resort, 16 miles from Nagoya, 19 miles from Barelang Bridge and Tua Peh Kong Temple, 22 miles from Dolphin Lodge, and 25 miles from the Vietnamese Refuge Center and Nongsa beaches.

Hotel amenities include the indoor swimming pool, sauna, tennis court, Panda Kids Club, exercise room, Akatonbo Teppanyaki, Manpuku Sushi & Noodle House, Dragon Inn Chinese Restaurant, 24-hour Terrace Cafe (which offers a wide range of buffets), Piano Lounge (with a live band nightly), and Bali Bengong (at the swimming pool). The hotel also offers room service, concierge assistance, a business center, valet laundry service, laundry facilities, currency exchange, a gift shop, and free parking.

All rooms feature coffee and tea facilities, safes, hairdryers, international TV channels, and air-conditioning. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.