Grand Hyatt Dubai is located is a modern glass- and stone-fronted hotel located six miles from the Dubai city center and approximately five miles from Dubai International Airport. This location is also three miles from Sharjah City and Mamzar Beach and Park, six miles from the main shopping area, nine miles from Dubai Museum, and 12 miles from Jumeirah Beach.

Hotel amenities include the fitness equipment, sauna, outdoor pool, children's pool, complimentary continental breakfast, Jimmy Jordan's Iceberg Discotheque (an ice-themed disco), Panorama Coffee Shop, and Dhaba Restaurant (with heavy wood furniture and North Indian cuisine amidst live folk dancing and singing). The hotel also offers room service, concierge assistance, dry cleaning, free weekday newspapers, currency exchange, babysitting, and 24-hour front desk service.

All rooms feature minibars, complimentary bottled water, complimentary toiletries, bathroom telephones, hairdryers, individual climate control, and cable TV. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.