The Equatorial Cameron Highlands is situated on a hill about a mile above sea level and approximately 136 miles from Kuala Lumpur.

Hotel amenities include 24-hour safe deposit box, laundry/valet services, basement parking, doctor on call, room service, tour desk, gift shop, Internet access (fee), and taxi services. Guests may also enjoy board games, nursery room, indoor pool (temporarily closed), floodlit tennis courts, squash courts, and gymnasium. Onsite drinks and dining are available at the Coffee Shop, the Golden Phoenix, the Cricket Lounge, and the Cricket Bistro. There is also a karaoke lounge located on the premises.

Guest rooms feature electronic keycard locks, electronic bedside control panels, international direct-dial telephones, in-house video channels, TVs, coffeemakers, mini-refrigerators, and hairdryers.
Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.