Eaton Hotel Hong Kong enjoys a convenient location on Nathan Road in the heart of Kowloon's famous shopping and commercial district. Dining options include two restaurants, a coffee shop, and two bars. Recreational facilities include a health club with locker room and sauna, and a swimming pool. The hotel also has banking facilities, business center, newsstand, vending machines, gift shop, ballroom, and four meeting rooms.

Eaton Hotel Hong Kong is approximately a five-minute walk to Jordan MTR Station, Temple Street, and the Jade Market; a five-minute drive to the China Hong Kong Pier; ten-minute drive to Kowloon/Canton Railway (KCR); and 45-minute drive to Hong Kong International Airport. Within two miles of the hotel are the Hong Kong Cultural Center, Museum of Art, Museum of Science, and Ladies Street shopping.

Each of the hotel's 468 rooms has Broadband internet access, minibar, daily newspaper, tea/coffee making facilities, built-in luggage rack, separate computer and fax lines, fax machine, safe, 14 international television channels, VCR, bathroom amenities, separate shower cubicle, anti-fog mirror, and hairdryer. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.