The 36-story Crowne Plaza Kuala Lumpur is situated amidst five acres of landscaped gardens in the heart of Kuala Lumpur's business, entertainment, and shopping district, and approximately 45 miles from Kuala Lumpur International Airport. Within a five-minute walk of the hotel are the brand new Kuala Lumpur Convention Center, the famous Petronas Twin Towers, Suria KLCC shopping center, and the streets of Jalan Ramlee and Bukit Bintang. A monorail station at the entrance of the hotel ensures quick access to other parts of KL.

Hotel amenities include the outdoor pool, sauna, whirlpool, exercise room, Planter's Inn (all-day dining), Club Bar, Tiffins (sandwiches, pastries, chocolates, and local delicacies), Ishq (contemporary restaurant and wine bar), Glass Lounge (with live music and a view of the Petronas Twin Towers), and Sugar Club (nightclub). The hotel also offers room service, babysitting, concierge assistance, valet laundry service, a florist and gift shop, a business center, and 24-hour front desk service.

All rooms feature broadband Internet access, window seats, ergonomic work areas, coffeemakers, hairdryers, and open plan bathrooms with separate shower areas featuring rain showers and oversized bathtubs. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.