Crowne Plaza Hotel Guatemala Ciudad is located one mile from Zona Viva and the Archeology Museum and approximately five miles from La Aurora International Airport. This location is also a mile from Domo and shopping malls, three miles from the football stadium, and 30 miles from Antigua.

The property's amenities include the spa (with sauna and steam bath, massages, and pool), gym, business center, gift shop, Sport Book Bar, Lottery Game Room, and buffets in Restaurant los Volcanes. The hotel also offers room service, concierge assistance, valet laundry service, and free parking.

All rooms feature high-speed Internet access, satellite TV, in-room movies, CD players, coffee/tea facilities, safes, voicemail, individual climate control, irons and ironing boards, and hairdryers. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.