This property is approximately four miles from downtown Guadalajara and 19 miles from Miguel Hidalgo International Airport. The World Trade Center and Expo Convention Center are both about two miles away.

Hotel amenities include 24-hour front desk, babysitting, safe deposit box, wake-up calls, business services, Express Check-in/out, gift shop, currency exchange, concierge, children's activities, onsite fitness facility, massage services, outdoor tennis court, and complimentary area shuttle. There are four on-site drink and dining establishments, including El Kiosco, La Fuente, El Manglar, and Jacarandas, located on the rooftop.

Rooms feature cable/satellite TVs, coffeemakers, AM/FM alarm clock radios, dataports, hairdryers, free newspapers, electronic door locks, voicemail, irons and ironing boards, minibars, safes, dual-line telephones, trouser presses, and work desks with lamps. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.