City Express Cancun is located near Las Americas Mall and hotel zone attractions and approximately 18 miles from Cancun International Airport. This location is also about five minutes from the Hotel Zone.

Hotel amenities include the exercise room, business center, lounge area, and complimentary continental breakfast. Even though the hotel is located in downtown, they feature a beach club and shuttle service to the beach. The hotel also offers room service, free parking, valet laundry service, and wireless Internet access in public areas.

All rooms feature direct-dial telephones, high-speed Internet access, voicemail, air-conditioning, clock radios, and cable TV. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.