Cititel Mid Valley is in Mid Valley City's business, commercial, shopping, entertainment district. It is adjacent to the famous Megamall and Gardens Mall shops and restaurants,The hotel is only a doorstep to the Commuter Train station, minutes away to Chinatown, shopping district of Bukit Bintang and the famous Petronas Twin Towers and approximately 35 miles from Kuala Lumpur International Airport. Both malls have over 630 retail outlets, themed restaurants, cafes, bistros, two international food courts, a 38-lane bowling alley, a fitness center, an 18-screen cinema, and more.

Hotel amenities include Citi Cafe (24-hour dining), Citi Lounge, and the Health Spa's steam bath, Jacuzzi, sauna, and massage treatments. The hotel also offers valet laundry service, travel and tour arrangements, currency exchange, a business center, and broadband Internet access at Citi Cafe and the hotel lobby.

All rooms feature IDD telephones, voicemail, broadband Internet access, individual climate control, ceiling fans, satellite TV and in-house movies, coffee and tea facilities, mini-fridges, hairdryers, and shower stalls. Cititel Mid Valley is ideal for all business, leisure and family travellers. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.