The Best Western is located in downtown Gatlinburg on a landscaped island, approximately 40 miles from McGhee Tyson Airport. It's a mile from the Great Smoky Mountains National Park, and next door to Hard Rock Cafe and Ripley's Aquarium.

Guests can enjoy the restaurant, heated outdoor pool, playground, and fishing in the surrounding streams. The hotel also offers laundry facilities, 24-hour front desk service, ice and vending machines, free parking, and free local calls. Children 17 and under stay free.

All rooms overlook the river and have air-conditioning, coffeemakers, hairdryers, irons with ironing boards, dataports, clock radios, and cable TV. Refrigerators may be available on request. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.