The Best Western Real De Puebla is a block from Puebla's financial and tourism districts; historic downtown Puebla is less than two miles away.

The property offers an outdoor pool, a sauna, and a fitness center. The business center offers secretarial services, complimentary wireless Internet access, and computer rental. Room service is available 24 hours a day. Bola Roja serves Mexico and Puebla's signature dishes, and Talavera serves breakfast each day. La Galeria Lobby Bar offers live music.
The guestrooms feature patios and separate sitting and sleeping areas. TVs come with cable and telephones offer multiple lines and voice mail. Wireless Internet access is complimentary. In addition to clock radios, guestrooms offer in-room safes and hairdryers. Bathrooms have showers only. Bottled water is complimentary. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.