Best Western Irazu is located next to the San Jose 2000 shopping center, two miles from the downtown area, and approximately eight miles from San Jose International Airport. This location is also two miles or less from Plaza Mayor Mall, the Museum of Costa Rican Art, the National Theater, and La Sabana Park.

Hotel amenities include the outdoor pool, lighted tennis court, sauna, exercise room, cocktail lounge, Denny's Restaurant, complimentary continental breakfast, and small 24-hour casino. Restaurant delivery service and tours can be arranged. The hotel also offers valet laundry service, babysitting, and parking. Starting in 2009, property is offering free long distance phone service.

All rooms feature satellite TV, safes, coffee and tea facilities, private bathrooms, and air-conditioning. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.