Hilton Batang Ai is set on the shores of a freshwater lake, surrounded by mountains and the rainforests of Sarawak, and approximately 175 miles from Kuching International Airport. This location is also adjacent to the Oil Palm Plantation and Pepper Plantation. Guests can take pedal boats onto the lake or go on jungle treks and excursions to authentic Iban longhouses.

Hotel amenities include the outdoor pool, kids' pool and mini-playground, tennis court, fitness room, table tennis and board games, gift shop, Nanga Mepi Restaurant, and Wong Irup Lounge. The hotel also offers concierge assistance, currency exchange, babysitting, and safety deposit.

All rooms feature indigenous dark timber decor, air-conditioning, minibars, tea and coffee facilities, hairdryers, toiletries, and balconies or terraces. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.