In the Eastern Province of Saudi Arabia, Al Ahsa InterContinental is located approximately one mile from the 300-year-old Ibrahim Castle and 100 miles from King Fahed International Airport. The building's design is based on the nearby 16th-century castle, Qaser Ibrahim. Situated on the centuries-old trading routes between the Far East and the Middle East, this location is two miles from the Kaisariah Market, four miles from Al Ahsa National Museum, and 13 miles from the Quara Mountains and Grotto, Al Ahsal National Park, and Jowatha Mosque.

Hotel amenities include the health spa, gymnasium, indoor swimming pool, sauna, Turkish bath, whirlpool, kids' club, Med Restaurant (Mediterranean restaurant with an outside terrace and open kitchen), Al Bustan (Middle Eastern restaurant with outdoor garden), Cafe Elite, Al Maha (deli), and 24-hour room service. The hotel also offers concierge service, porters and bellmen, dry cleaning, laundry facilities, 24-hour front desk service, currency exchange, and a beauty salon.

All rooms feature high-speed Internet access, irons and ironing boards, hairdryers, bathrobes, minibars, voicemail, individual climate control, and satellite TV. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.